#1 Trait is Confidence!!
You must be confident and give positive encounters. It takes 21 positive encounters to overcome 1 negative encounter.
- First impression: phone call, handshake, looking them in the eye, or your words
- Day 1 exam: tests, explanations of subluxation or physiology, x-rays, bringing spouse back to ROF
- Subluxation explanation, palpation and posture
- ROF: Paying for care and ready to begin
- The adjustment
Each encounter is critical to developing a strong and long-term patient. Train to be confident, get in state and become the Authority you need to be.